GasCenter

1. Agreement to Terms

These Terms of Service ("Terms") govern your access and use of GasCenter, including our website (gascenter.com.ng), software platform, mobile applications, APIs, and related services (collectively, the "Service"). By accessing or using GasCenter, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.

GasCenter is operated by Stormcell Integrated Services Limited ("Company," "we," "us," or "our"). If you use GasCenter on behalf of an organization or business entity, you represent and warrant that you have authority to bind that organization to these Terms and that your organization accepts full responsibility for all activities conducted under your accounts.

2. Service Description

GasCenter is a cloud-based enterprise resource planning (ERP) platform designed to help petroleum retailers (filling stations, distributors) manage sales, inventory, customer accounts, expenses, and staff operations. The Service includes:

✓ Real-time sales and pump management
✓ Inventory and stock tracking
✓ Customer account management
✓ Staff and attendance management
✓ Financial reporting and analytics
✓ Mobile and web applications

3. User Accounts

3.1 Account Creation

To use GasCenter, you must create an account with accurate, complete, and up-to-date information. You are responsible for:

Maintaining the confidentiality of your password and authentication credentials
Ensuring only authorized personnel access your account
Notifying us immediately of any unauthorized access or security breach
Keeping your account contact details and station registration information current

3.2 Account Termination & Data Retention Schedule

You may request to terminate your account at any time through your account settings or by contacting customer support. Upon termination of active Services, personal data and user accounts will be purged within 30 days, except where retention is legally required.

Statutory Data Retention: To comply with statutory Nigerian tax laws (e.g., FIRS requirements) and corporate accounting standards under CAMA, transactional, sales, and financial audit logs associated with your account will be retained securely in an encrypted archive for six (6) years following account closure before permanent deletion.

The Company reserves the right to suspend or terminate accounts that violate these Terms or for other legitimate business or regulatory security reasons, with notice where practicable.

4. Subscription & Billing

4.1 Pricing & Payment

GasCenter operates on a subscription basis. Current pricing is available at https://gascenter.com.ng/pricing. Pricing may change with 30 days' notice. You authorize us (and our PCI-DSS compliant payment processing partners) to charge your designated payment method on a recurring monthly or annual basis as selected.

4.2 Free Trial

We offer a free trial period (duration specified at signup). Trial access is provided "as-is." At trial end, your subscription will convert to a paid plan unless cancelled. If you cancel before the trial ends, no charges will apply.

4.3 Refund Policy

Subscriptions are non-refundable except where required by law. If you believe you have a valid refund claim, contact us at support@gascenter.com.ng within 14 days of payment.

4.4 Late Payment & Service Suspension

If automated payment fails, we will notify you and attempt to collect payment using your backup payment method. Accounts with unpaid invoices after 30 days may be suspended. If unpaid after 60 days, access to active cloud applications will be restricted, while financial audit records will enter statutory archiving in accordance with Section 3.2.

5. Acceptable Use Policy

You agree not to use GasCenter to:

✗ Violate any applicable Nigerian law, regulation, or third-party rights
✗ Engage in fraud, financial manipulation, harassment, threats, or defamation
✗ Transmit malware, viruses, ransomware, or harmful code
✗ Attempt unauthorized access, cross-tenant data sniffing, or system intrusion
✗ Reverse-engineer, decompile, or disassemble the Service
✗ Interfere with Service availability, integrity, or functionality
✗ Scrape, mine, or automatically collect data without written permission
✗ Impersonate other users, station managers, or entities

Violation of this policy may result in immediate account suspension or termination, and may trigger legal proceedings and regulatory reporting.

6. Intellectual Property & Data Ownership

GasCenter, including its code, software architecture, design, features, trademarks, documentation, and interface content, is owned by Stormcell Integrated Services Limited and protected by Nigerian and international intellectual property laws. You do not acquire ownership rights to the Service software. Your subscription grants you a limited, non-exclusive, non-transferable license to access the Service during your active subscription period.

Your Business Data: You retain full ownership of all data, sales numbers, inventory levels, customer profiles, and operational logs you input into GasCenter ("Customer Data"). You grant us a worldwide, royalty-free license to host, process, back up, and display Customer Data solely as necessary to provide, maintain, and secure the Service for you.

7. Data Protection & Privacy (NDPA 2023 Alignment)

Both parties acknowledge their legal responsibilities under the Nigeria Data Protection Act (NDPA 2023) and applicable data protection laws.

Roles of the Parties

Where you upload personal data of your customers, employees, or station attendants into GasCenter, you act as the Data Controller, and GasCenter acts as a Data Processor operating under your instructions.

Compliance Responsibilities

You warrant that you have obtained all necessary consents or have a valid legal basis under NDPA 2023 to collect and input personal data into GasCenter. GasCenter agrees to process such data in compliance with our Privacy Policy, implementing reasonable technical and organizational security controls.

8. Service Availability & Uptime

We aim to maintain 99.5% monthly uptime for our cloud infrastructure (excluding scheduled maintenance). While we strive for continuous availability, we provide no guarantee against unplanned outages caused by:

Scheduled maintenance (announced via email or system notification in advance)
Unforeseeable force majeure events (e.g., severe infrastructure outages, fiber cuts, national network disruptions)
Client-side hardware, network connectivity, or browser issues
Third-party cloud infrastructure or payment gateway downtime

9. Data Backup & Recovery

We execute automated daily encrypted backups and maintain redundant cloud infrastructure to protect business continuity. However, subscribers are encouraged to generate and download routine operational reports locally. In the event of catastrophic failure or user error, backup restoration assistance is provided according to our standard technical support guidelines.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY NIGERIAN LAW, GASCENTER, STORMCELL INTEGRATED SERVICES LIMITED, AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, punitive, or consequential damages
• Loss of actual or anticipated profits, revenue, business opportunities, or reputation
• Loss or corruption of data resulting from user misconfiguration or unauthorized account access
• Service interruptions or operational downtime beyond our reasonable control

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO GASCENTER SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Warranty Disclaimer

GASCENTER IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND. We disclaim all express, implied, or statutory warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:

The Service will meet every specific operational requirement of your station
The Service will be entirely uninterrupted, timely, or 100% error-free
Results derived from automated analytics will prevent operational losses

12. Indemnification

You agree to indemnify, defend, and hold harmless GasCenter, Stormcell Integrated Services Limited, and its officers, directors, employees, and agents from any third-party claims, suits, liabilities, damages, or costs (including legal fees) arising from:

Your breach of these Terms or Acceptable Use Policy
Your unauthorized collection or processing of employee or customer data in violation of NDPA 2023
Data uploaded or transmitted through your account
Your violation of applicable statutory laws or regulatory requirements

13. Confidentiality

Both parties agree to protect non-public, sensitive business information ("Confidential Information") disclosed during the term of Service. Confidential Information shall not be disclosed to third parties except to employees, sub-processors, or legal advisors who require access and are bound by confidentiality obligations, or when required by court order or regulatory directive.

14. Third-Party Services & Integrations

GasCenter may integrate with third-party software (financial institutions, payment gateways, SMS gateways, external accounting software). Your use of third-party integrations is governed by their respective terms and privacy policies. GasCenter is not liable for failures, data loss, or security incidents originating from third-party services.

15. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. In the event of a dispute, parties agree to attempt amicable resolution through good-faith negotiation. Any unresolved dispute shall be submitted to the exclusive jurisdiction of the state or federal courts located in Port Harcourt, Rivers State, Nigeria.

16. Severability

If any provision of these Terms is deemed invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, leaving the remaining provisions in full force and effect.

17. Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and GasCenter regarding your use of the Service, superseding any prior written or oral agreements.

18. Changes to Terms

We reserve the right to update these Terms at any time to reflect changing business practices, technology, or legal requirements. Material modifications will be communicated at least 14 days prior to taking effect via email or prominent dashboard notice. Continued use of GasCenter after changes take effect constitutes acceptance of the updated Terms.

19. Contact Information

For questions, inquiries, or legal notices regarding these Terms, please contact us:

GasCenter Legal Team — Stormcell Integrated Services Limited

Legal Email: legal@gascenter.com.ng
Support Email: support@gascenter.com.ng
Address: 151 NTA Road, Port Harcourt, Rivers State, Nigeria
Phone: +234 813 146 8060

By accessing or using GasCenter, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.